Privacy Policy

How smfarthome.com processes personal data submitted through booking and contact forms.

1. Data controller

smfarthome.com (PE), Office 7, Business Center Sigma, 12 Vasylia Stusa St, Kyiv, 01042, Ukraine. EDRPOU/RNOKPP 96470989. contact@smfarthome.com, +380 965 646 8189.

2. Data we collect

Booking and contact forms: name, email, phone, service, preferred date, message, and the consent record (timestamp, IP address, form version).

3. Purposes and grounds

4. Cookies

Essential cookies only by default. Analytics or advertising cookies are set after prior informed consent and can be refused without losing access.

5. Retention

Enquiries not converted to bookings: 12 months. Service records: 3 years after the last service. Accounting documents: statutory period. Consent records: withdrawal plus 3 years.

6. Sharing

Hosting, email, payment and accounting providers; public authorities where legally required. Processors act under written contracts.

7. Your rights

Access, rectification, erasure, restriction, objection, portability and consent withdrawal: contact@smfarthome.com; reply within 30 days. Complaints: Ukrainian Parliament Commissioner for Human Rights.

8. Legal framework

Law of Ukraine No. 3687-IX 'On Personal Data Protection' of 25 April 2024; Law of Ukraine No. 675-VIII 'On Electronic Commerce' of 3 September 2015; Law of Ukraine No. 3153-IX 'On Protection of Consumer Rights' of 10 June 2023.