1. Adults only
We do not serve anyone under 18. Minors cannot book, and bookings made by or for a minor are declined. Parental consent does not change this rule.
2. Identity checks
Before a procedure we may ask for valid photo ID showing your date of birth (passport, ID card or driving licence). If acceptable ID is not provided, we may refuse the service. We process only data needed for age verification under Law of Ukraine No. 3687-IX 'On Personal Data Protection' of 25 April 2024.
3. Bookings
By booking you confirm you are 18+ and that your details are accurate. False information breaches our terms and may lead to cancellation.
4. Consumer information
Before a service contract we provide clear information on the service, price, terms, complaints and refunds, and the competent consumer-protection authority, under Law of Ukraine No. 3153-IX 'On Protection of Consumer Rights' of 10 June 2023. Information is available in Ukrainian under Law of Ukraine No. 2704-VIII 'On Ensuring the Functioning of the Ukrainian Language as the State Language' of 25 April 2019; English is additional.
5. Hygiene and claims
Documented hygiene and sterilisation procedures apply under Law of Ukraine No. 4004-XII 'On Ensuring Sanitary and Epidemic Welfare of the Population' of 24 February 1994. Claims on qualifications, safety and permanence are truthful and substantiated under Law of Ukraine No. 270/96-ВР 'On Advertising' of 3 July 1996.
6. Provider
smfarthome.com, sole proprietor (PE), Office 7, Business Center Sigma, 12 Vasylia Stusa St, Kyiv, 01042, Ukraine. RNOKPP/EDRPOU: 96470989. Email: contact@smfarthome.com. Phone: +380 965 646 8189. Managing Director: Emma Bauer. State-registration details are available under Law of Ukraine No. 755-IV 'On State Registration of Legal Entities, Individual Entrepreneurs and Public Organizations' of 15 May 2003.
7. Contact and complaints
Email contact@smfarthome.com or call +380 965 646 8189. See also our Terms of Service, Privacy Policy, Cookie Notice and Consumer Complaints pages under Law of Ukraine No. 675-VIII 'On Electronic Commerce' of 3 September 2015.